Leadership

Towne Park’s Executive Committee encompasses well-rounded, talented and committed leaders who are Driven To Serve®. Their core disciplines and expertise include hospitality, parking, finance, entrepreneurialism, leadership and talent cultivation, and other capabilities. Many of our executive leaders have climbed their way up through the ranks of Towne Park.

Towne Park Executive Committee Members

Jerry South
Towne Park’s Founder & CEO

Dave Nichols
President

Mark Norwicz
Chief Financial Officer

Rick Sorrells
Chief Operating Officer

Blair Johnson
Chief Administrative Officer

Matt Cahill
Executive Vice President of Operations, Hospitality West

Chuck Heskett
Executive Vice President of Operations, Hospitality East

Frank Pikus
Executive Vice President of Operations, Healthcare

Steven M. Zaccagnini
Executive Vice President, Corporate Development

Towne Park Executive Committee

jerry_southJerry South
Towne Park’s Founder & CEO

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Jerry South, Towne Park’s Founder and CEO, used the precision, skill, discipline and service fidelity he learned as a member of the 3rd U.S. Infantry Regiment (The Old Guard), the nation’s elite military unit responsible for protecting the nation’s capital and conducting memorial affairs to honor fallen heroes at Arlington Cemetery and Dover AFB, to transform a fledging parking company with a single account to national leader in the parking and hospitality industry.

A true entrepreneur in every sense of the word, he has used his formidable leadership, operations and industry knowledge coupled with master relationship skills to create a competitive advantage and true differentiation in the marketplace.  Under his leadership, the company has greatly expanded across the country and grown rapidly by successfully employing both acquisitive and organic strategies.

Mr. South has an insatiable appetite for learning and knowledge as evidenced by the successful completion of numerous academic and leadership programs including MIT University Executive Entrepreneurial and Leadership programs, American Hotel and Lodging Association’s Master Hotel Supplier Certification, and Inc. Magazine’s CEO Project.

Mr. South has been recognized for his entrepreneurial spirit and ingenious business sense.  He has won numerous entrepreneurial and business awards from many organizations and associations including the U.S. Small Business Administration; Ernst & Young’s Entrepreneur of the Year; CEO of the Year by SmartCEO Magazine; and most recently was selected as one of 2013’s Baltimore CEO/CFO Dream Team with CFO Mark Norwicz by the Baltimore Business Journal.  He has served on a variety of industry boards and committees and is a member of the American Hotel & Lodging Association, National Parking Association and National Valet Parking Association.

 

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dave_nicholsDave Nichols
President 

Responsible for improving customer loyalty, service and product quality.
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Dave Nichols has over three decades of executive leadership experience in the hospitality industry, and has won numerous industry awards including Chief Operating Officer and General Manager of the Year.  Since joining the company as its first Chief Operating Officer in 1998, he has lead over a dozen strategic enterprise-wide initiatives that have enabled the company to scale 15x in size.  Mr. Nichols’ primary focus is on building and sustaining customer loyalty, service and product quality excellence and innovation and expansion while overseeing the company’s overall financial and operational performance.  His keen business acumen coupled with his ability to translate proven and emerging management concepts such as six sigma and the four disciplines of execution, regardless of industry, into Towne Park is greatly credited for the company’s rapid profitable geographic expansion.

Prior to joining Towne Park, Mr. Nichols was a General Manager for the Medallion Hotel Group, managing many of their key properties including the historic Seelbach Hotel in Louisville, KY.

Mr. Nichols is a Certified Hotel Administrator for the American Hotel & Lodging Association and holds a B. A. in Economics from Dartmouth College.  He has also completed MIT University Executive Entrepreneurial and Leadership programs.

 

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mark_norwitzMark Norwicz
Chief Financial Officer

Responsible for managing Towne Park’s key financial relationships, developing growth processes.
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Mark Norwicz joined Towne Park in 2007 as the company’s Chief Financial Officer bringing a heightened level of financial acumen and rigor to the organization’s financial processes and systems.  Shortly after his arrival, he successfully led two key financial initiatives which resulted in the restructuring of the company’s bank financing program and the establishment of a banking syndicate to provide the necessary financing for growth and expansion.  Mr. Norwicz has played an integral role in executed and contemplated acquisitions and other strategic growth initiatives.  Mr. Norwicz developed and implemented the formation of Towne Park’s Business Planning & Analysis group.  This group serves as a leadership development platform for the company’s future financial leaders. He has also played an integral role in acquisitions and other strategic initiatives.

In addition to his financial role, the company’s administrative, legal and compliance functions now report to him.  Prior to Towne Park, Mr. Norwicz held a series of progressive leadership roles with Fortune 100 companies such as Citigroup, Household International and Chase Manhattan.  Along with CEO Jerry South, Mr. Norwicz was selected as one of 2013’s Baltimore CEO/CFO Dream Team by the Baltimore Business Journal.  He is a Certified Public Accountant (CPA) and member of the American Institute of CPAs.  Mr. Norwicz earned an MBA in Finance from the Leonard N.  Stern School of Business, New York University with a BS in Finance from the Robert H. Smith School of Business, University of Maryland.

 

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rick_sorrellsRick Sorrells
Chief Operating Officer
Responsible for sustaining focus on Towne Park’s service roots and relentless pursuit of rhythms and intensities.
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Rick Sorrells joined Towne Park in 2005 as a Special Assistant in the Office of the President, playing an integral lead role in the evaluation and integration of acquired businesses into Towne Park’s operating structure.

As Chief Operating Officer, Mr. Sorrells leads the Operations group  charged with focusing on our service roots and relentless pursuit of the rhythms and intensities to dramatically enhance the profitability, productivity, capability and capacity of the organization.

Mr. Sorrells is the rare executive who is equally adept in both operations and administrative roles. Prior to assuming his COO duties, he was the Executive Vice President, Corporate Initiatives, where he focused on exploring, evaluating, incubating and executing executive initiatives. These include parking systems strategies and deployment, revenue control and the execution of growth initiatives associated with the firm’s strategic plan.  Prior to this position, he served as Executive Vice President of Administration and Vice President of Operations after his successful stint as Special Assistant to the President/COO and greatly expanded Towne Park’s presence in the key Florida market.

Prior to joining Towne Park, Mr. Sorrells held a series of progressives operations, sales and staff leadership roles with the Cintas Corporation, a $4 billion Uniform and Commercial Services company.

He earned a BS in Engineering Management from the Air Force Academy, serving for five and a half years in the United States Air Force. After leaving the Air Force, Sorrells earned an MBA from Harvard Business School.

 

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blair_johnson

Blair Johnson
Chief Administrative Officer
Responsible for corporate initiatives, organizational development and the expanded duties for corporate support.
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Blair Johnson joined Towne Park in 2012 as Executive Vice President, Organizational Development where he is responsible for the Talent, Leadership Development and Strategic Planning functions of the organization. Mr. Johnson is a results-driven multi-industry leader and academic with a diverse 25-year career in the technology, financial services and healthcare sectors. He is a recognized strategic planning and organizational design expert and well-suited to assist Towne Park achieve its next level of growth.

Before joining Towne Park, he was a Founding Professor at the Johns Hopkins Carey Business School and held a Joint Appointment in the Department of Health Systems and Outcomes at the Johns Hopkins School of Nursing. Additionally, he is as a National Faculty member for the Robert Wood Johnson Foundation and Center for Creative Leadership Executive Leadership Programs. His academic and research expertise are in the areas of Strategy, Organizational Development and Executive Leadership.

Prior to joining the faculty at The John Hopkins University he held senior leadership and corporate officer positions in Finance, Corporate Development and Strategic Planning with UNIFI and Lincoln National. Mr. Johnson spent his formative professional years with the General Electric Corporation where he held a variety of technology, finance, six sigma and marketing leadership positions.

Mr. Johnson earned a BS in Finance from the University of Connecticut and an MBA in International Business from The Johns Hopkins University. He is also a certified Six-Sigma Black Belt.

 

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matt_cahillMatt Cahill
Executive Vice President of Operations, Hospitality West

Responsible for the customer base, business development and talent of Towne Park’s Hospitality West division.
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Matt Cahill is a well-known industry veteran with an encyclopedic knowledge of parking operations and systems.  He is, perhaps best of all, a classic example of how a smart and savvy long-time company associate with a demonstrated track record can use their expertise and agility to rapidly and successfully climb the leadership ranks at Towne Park.

Mr. Cahill began his Towne Park career in 1995 as a Shift Supervisor, an entry-level leadership role, where he quickly learned the basics of parking operations and more importantly the value of fostering client relationships.  Over the ensuing 18 years, he has progressed from District Manager in Louisville, KY; Regional Vice President – Midwest; Senior VP of Operations and today Executive Vice President of the Hotel Group where he is responsible for hotel operations, business and leadership development in an array of strategic regions across the U.S.

Mr. Cahill is a founding member of the Green Parking Council and currently serves on its Board of Directors.  He has also completed MIT University Executive Entrepreneurial and Leadership programs. Prior to Towne Park, Mr. Cahill served in the United States Army as a German linguist.

 

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chuck_heskettChuck Heskett
Executive Vice President of Operations, Hospitality East

Responsible for Towne Park’s customer base, business development and talent of the Hospitality East division.
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Chuck Heskett joined Towne Park in 2011 in the role of Vice President of Operations, where he assumed responsibility for running one of Towne Park’s largest markets – Washington D.C.

In 2012, after success in that role, Mr. Heskett was promoted to the position of Executive Vice President, Hospitality East, where he is responsible for replicating the company’s success at building a concentrated and diverse portfolio (hospitality, commercial, casino and residential) of clients found in markets like Baltimore, across the Midwest and Eastern Seaboard regions.

Prior to joining Towne Park, he held several senior leadership positions in a variety of industries. Most recently, he was Chief Executive Officer (CEO) of Rapid Park, an owner and operator of full service valet parking garages in New York City. He has also served as Managing Director of two separate Middle Market Private Equity firms, Kildare-Enterprises and G.L. Ohrstrom. Mr. Heskett has also run a railroad manufacturing company in Seattle, WA and served as a consultant for the Boston Consulting Group in Chicago. He began his career as a Product Manager for Colgate-Palmolive in New York and several Pacific Rim countries.

Mr. Heskett earned an MBA from Harvard Business School and a Bachelor’s degree from Bowdoin College.

 

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frank_pikusFrank Pikus
Executive Vice President of Operations, Healthcare

Responsible for the customer base, business development and talent of Towne Park’s healthcare division.
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Frank Pikus joined Towne Park following the acquisition of Avascend Healthcare Hospitality in June of 2009. Mr. Pikus was the CEO of Avascend who was hired and charged with positioning the company for a sale while protecting the jobs of nearly 1,200 associates.

Mr. Pikus is currently the Executive Vice President of Towne Park’s Healthcare Division which focuses on providing both parking and select non-clinical services to an array of hospitals across the country. Prior to his current role with Towne Park, he held a succession of senior leadership roles with increasing responsibility within the company, including leading the firm’s National Sales and Business Development efforts and running Encore Hospitality Services, Towne Park’s subsidiary focused on providing services in union labor markets.

Prior to Avascend, Mr. Pikus co-founded and led Veritas Partners, a holding company with a diversified portfolio of investments in the apparel, furniture and real estate development industries. Before co-founding Veritas, Mr. Pikus spent nearly a decade as Vice President of Sales and Marketing for Gear for Sports, a leader in custom decorated apparel.

He earned BA degrees in Finance and Economics from Rockhurst University and is a member of the American College of Healthcare Executives and the American Society for Healthcare Environmental Services.

 

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steven_ZACCAGNINISteven M. Zaccagnini
Executive Vice President, Corporate Development

Responsible for the planning and execution of meeting long-term strategic organizational objectives.
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Steven Zaccagnini joined Towne Park in 2013 as the Executive Vice President of Corporate Development where he is responsible for managing all aspects of the growth strategy process, including mergers and acquisitions, partnerships and alliances. Mr. Zaccagnini brings 25 years of executive level leadership experience in the parking, commercial real estate and facilities services industries and an incredible background of identifying strategic opportunities within the marketplace and creating new lines of business.

Before his arrival at Towne Park, Mr. Zaccagnini enjoyed an extensive and successful tenure at ABM Industries Inc. (ABM), a leading integrated facilities firm with fiscal 2012 revenues of $4.4 billion and nearly 100,000 employees. At ABM, he held numerous senior executive and corporate officer roles including being named Chief Marketing Officer of the parent corporation ABM Industries in 2011 where he was responsible for Developing Market Strategies to Drive Organic Growth while simultaneously leading two of its key subsidiaries, Ampco System Parking ($650 million in revenues) and ABM Security Services ($400 million in revenues) as the Chief Executive Officer since August 2007.

Prior to joining ABM, Mr. Zaccagnini served as Senior Vice President of Jones Lang LaSalle from with executive level responsibility for property management, facility management, agency leasing and business development. He began his career as an engineer at General Dynamics in 1983 after graduating from The University of Dayton, where he earned his degree in Industrial Engineering.

 

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