Joe Caputo of the Anaheim Marriott Wins 2010 Company MVP Award

clock March 8, 2011 17:45 by author townepark

Towne Park 2010 Company MVP is Unveiled

There Were Five Finalists but There Can be only One 

 

Each year, every Towne Park district designates a Most Valuable Player who has performed above and beyond that of their peers.  Each District MVP goes onto the regional level and one outstanding performer is titled the region's MVP of the Year.  The prized Company MVP title is revered and envied by all and few are worthy of such a distinction.  The 2010 Towne Park Company MVP crown was bestowed upon Joe Caputo, Account Manager of the Anaheim Marriott, in February during a company-wide Webinar.  Towne Park's Founder and CEO Jerry South and President and COO Dave Nichols proudly unveiled the winner.

So, what made Joe Caputo stand out from the 350 plus account managers employed by Towne Park nationwide and the five worthy finalists?  Below are just a few accolades from his 2010 accomplishments:

  • His account, the Anaheim Marriott, was ranked 2nd in Marriott's GSS scores nationally.
  • He led his team to a year-end mystery shopping score average of 97%.
  • He was a succession planning champion developing and graduating 23 new Guest Service Coordinators.
  • He drove his district to a 100% Gold Certification level for an integral internal company initiative.

...and many more accomplishments in 2010.  We look forward to what our 2010 Towne Park Company MVP will achieve in 2011. 

Congratulations Joe on your award!  You've set the bar high!

2010 Towne Park Company MVP Joe Caputo with his son



Central California District Wins Team of the Year Award

clock March 8, 2011 02:09 by author townepark

Central California District Wins 2010 Team of the Year Award

The Coveted Towne Park Team of the Year Trophy Will Travel to Central California until the 2011 Team of the Year is Unveiled in Early 2012

In January, Towne Park hosted Leadership Summits in five regions.  Each region nominated teams for their region's Team of the Year award based on criteria from financial performance, to service scores, to number customer promoters.  Each regional winner was eligible for the coveted company Team of the Year Award.  The 2010 Team of the Year for Towne Park was announced during a recent company-wide Webinar and Central California, led by District Manager Bobby Kuhns, was the overall winner.

Why did Central California win the 2010 Team of the Year Award?

  • They were the first district to reach Gold Certification (for an internal company program) at all accounts.
  • They had the 2nd lowest claims cost in the company.
  • They opened four new accounts seamlessly.
  • They developed 23 new Guest Service Coordinators, six Account Managers, and exported three Account Managers to other districts.
  • They exceeded their district budget by 32.7%.
  • They had a 100% customer promoter score.  All of their customers rated the likelihood they would recommend Towne Park to others with a 9 or 10 based on their overall performance at the account.
  • And many more key accomplishments...

Congratulations to Bobby Kuhns and the entire Central California Team (pictured below)!

Top Row (left to right): Jennifer Bruns, Matt Zionkowski, Dale Fisher, Sergio Amezcua, Adam Dean, Roosevelt Beasley, Tony Jefferson, Jorge Celio, Danielle Rago, Mark Dale, Bobby Kuhns; Bottom Row (left to right): Art Uranga, Larry Byars, Joe Caputo, Ronald Metzger

James Trosper (not pictured) is also part of the winning team!



Bill Driscoll Joins Towne Park in National Accounts Role

clock March 2, 2011 17:20 by author townepark

Bill Driscoll Joins Towne Park in National Accounts Role

Bill Driscoll Brings Over 30 Years of Hospitality Industry Operational and Development Expertise to Towne Park's Growth Initiatives

 

Hospitality industry veteran Bill Driscoll has joined Towne Park as a Director of National Accounts.  Driscoll has over 30 years of lodging industry experience, most recently as the Senior Vice President of Business Development for Crescent Hotels and Resorts.  Driscoll has also held executive and senior leadership roles with other hotel operating and development companies such as Merritt Hospitality, InterState Hotels and Resorts, MeriStar Hospitality, and CapStar Hotels.

Read the official press release on BusinessWire for more details http://www.businesswire.com/news/home/20110302006438/en/Bill-Driscoll-Joins-Towne-Park-National-Accounts.



Who Is the Best Valet Parker in the Nation? Are They from Towne Park?

clock March 2, 2011 14:55 by author townepark

Who Is the Best Valet Parker in the Nation? Are They from Towne Park?

NVPA's National Valet Olympics Kick Off Tonight with the Key Jumble Event

During the National Valet Parking Association's Annual Meeting this week in Fort Lauderdale, the association will be hosting the National Valet Olympics.  The competition will feature teams from member firms, including Towne Park, vying for the coveted titles and enviable bragging rights including the prized Herb Citrin Trophy (named after the association's honory member, Herb Citrin).   The best individual valet will win a two year lease from Volkswagen, an event sponsor.

Tonight, althetes will compete in the first event, the Key Jumble.  The competition will continue tomorrow, March 3rd, with four more events including the Valet Relay, Individual Maneuvering, Slalom, and Luggle Load Relay. The best in the valet parking business will be announced and celebrated during an awards dinner tomorrow evening.   All of the events are being hosted at The Westin Beach Resort in Fort Lauderdale, a Towne Park client.

For more details about the Valet Olympics, please read the official press release http://www.businesswire.com/news/home/20110214006905/en/National-Valet-Parking-Association-Presents-2011-Valet.



Who Will Represent Towne Park in the NVPA National Valet Olympics?

clock February 22, 2011 20:44 by author townepark

Regional Teams Competed in Towne Park's 2011 Valet Olympic Team Qualifier

Who's the best valet team at Towne Park? Who will represent Towne Park at the NVPA National Valet Olympics?

Regional teams from around the country descended upon the beaches of Ft. Lauderdale on February 17th for the final round of Towne Park's Olympic team qualifier.  Blood, sweat, automobile paint, and tears were all shed as the competitors gave their all to represent their respective region.  So, who's the best at Towne Park?

Towne Park's 2011 Valet Olympics are from the East Coast!  Team Annihilators, as they call themselves, from Orlando include Justin Pillow, Ian Haven, Christian Padilla, and Arturo Rodriquez.  So, who will will go on to compete in the National Valet Parking Association's National Valet Olympics against competing member firms?  The best of the best at Towne Park who include: Nate Laughern, Edgar Islas, Jonathan Kissell, Matt Cardella, and Arturo Rodriquez.  The NVPA National Valet Olympics will take place on March 2nd and 3rd at The Westin Beach Resort in Ft. Lauderdale, a Towne Park client.



Towne Park Launches National Sustainability Program

clock February 21, 2011 15:56 by author townepark

Towne Park Contracts Green Garage Associates

New Sustainability Program Represents Company's Commitment to Providing Sustainable Solutions to Customers Nationwide

Driving Sustainability is Towne Park's commitment to work with green parking solution experts, Green Garage Associates, LLC, to bring sustainable parking solutions to the customers adn the guests and patients they serve every day.  National Sustainability means bringing solutions, like energy efficient lighting and electrical vehicle charging stations, to Towne Park's customers to help them make a better planet while also saving money.

Read the official press release for more details about Towne Park's sustainability commitment and Green Garage Associates:

http://www.businesswire.com/news/home/20110221005131/en/Towne-Park-Contracts-Green-Garage-Associates-Roll-out



Towne Park's National Valet Olympics Are Underway

clock February 16, 2011 20:47 by author townepark

Towne Park's National Valet Olympics Are Underway

Five Regional Championship Teams Compete for Towne Park National Olympic Title

Today, Towne Park's National Valet Olympics commenced at The Westin Beach Resort and Spa in Fort Lauderdale.  Five regional championship teams will be competing in numerous events today and tomorrow at the Westin to capture the coveted Towne Park national title.  The Towne Park National Champion will go on to compete and represent Towne Park at the National Valet Parking Association's Valet Olympics in March.  The Towne Park team will compete with eight NVPA member teams on March 2nd and 3rd in Fort Lauderdale, also at The Westin Beach Resort and Spa, during the NPVA's Annual Meeting.

Since October 2010, Towne Park teams across the country have competed at the district level and then at the regional level.  It's down to five teams representing the Upper Mid-West, Mid-West, Mid-Atlantic, Central, and West regions.  Events include a Key Jumble, Valet Realy, Individual Maneuvering, Slalom and Luggage Load.  The national Towne Park team will also compete in these events at the NVPA Valet Olympics.

So, who's the top valet team at Towne Park?  And, who's the number one Towne Park valet parker?  We will post the results following tomorrow's finals.



Towne Park Adds Isle of Capri Casino and Hotel Blackhawk

clock February 15, 2011 21:22 by author townepark

Towne Park Adds Isle of Capri Casino & Hotel Blackhawk

Now Serving Four Casinos in Blackhawk

Today, Towne Park commenced valet parking services at the Isle of Capri Hotel & Casino in Blackhawk, CO.  Towne Park now serves four casinos in Blackhawk including Ameristar Casino, Canyon Casino, Riviera Casino, and now, Isle of Capri.  Towne Park also provides services to the Isle of Capri Casino in Kansas City, KS.

“It is with great pleasure that we welcome our fourth casino in Blackhawk, the Isle of Capri.  This property continues to enhance our reputation and exposure in the Blackhawk market.  With this opening, we improve our opportunity to continue to grow in Blackhawk and expand our casino portfolio nationwide.”

-Andre Gurule, Colorado District Manager, Towne Park 

About Isle of Capri Hotel & Casino – Blackhawk
The Isle of Capri Hotel & Casino in Blackhawk sits West of the Riviera Casino. The hotel is luxurious and the casino really has a lot to offer! Buffet or Fine Dining available, several bars, beautiful decor, gobs of slots and video poker, statewide progressives: Quarter Mania, Mega Bucks, Adam's Family, plus lots of in-house progressives.  To learn more about Towne Park’s newest casino client, visit www.isleofcapricasinos.com.


Eric Vasterling Appointed to Vice President of Operations

clock February 15, 2011 16:04 by author townepark

Eric Vasterling Appointed to Vice President of Operations

Eric Vasterling Joins Towne Park Bringing Over 25 Years of Parking Management Experience and Healthcare Parking Solutions to the Operations Executive Team

Today, Towne Park officially announced the appointment of Eric Vasterling to Vice President of Operations.  Mr. Vasterling brings over 25 years of parking management knowledge.  He has 10 plus years of senior leadership experience providing healthcare parking solutions and services serving as the Chief Operating Officer of HealthCare Parking Systems.  His primary focus will be to elevate Towne Park’s healthcare parking and services capabilities and to support Towne Park’s healthcare growth initiatives.  

Eric Vasterling is excited to be part of the Towne Park operations team and expressed this about his role:

“I am very pleased to be a new member of the Towne Park family.  Towne Park’s long commitment to service is unparalleled and it is my intent to use my knowledge and experience in the healthcare industry to contribute to the ongoing growth of Towne Park’s healthcare initiatives.”-Eric Vasterling, Vice President of Operations 

Towne Park’s Chief Operating Officer had this to share about Vasterling’s appointment: 

“The appointment of Eric Vasterling strengthens Towne Park’s commitment to the healthcare market place.  We recognize Eric’s extensive experience and expertise and the value it will bring to our organization and our clients.  We look forward to his contributions to our company.” -Dave Nichols, COO & President

http://www.businesswire.com/news/home/20110215005283/en/Eric-Vasterling-Appointed-Vice-President-Operations



National Valet Parking Association Presents 2011 Valet Olympics

clock February 14, 2011 22:38 by author townepark

National Valet Parking Association (NVPA) Presents the 2011 Valet Olympics

Towne Park Will Be Competing in the Valet Olympics Taking Place in Fort Lauderdale March 2-3

Who's the best in the valet parking industry? Is it Towne Park?
Who's the top valet parker in the nation? Are they a Towne Park associate?

Soon, the nation will know the answers to these questions.  Towne Park and other valet parking companies from around the country will be competing in the 2011 Valet Olympics in Fort Lauderdale, Florida on March 2nd and 3rd as part of the National Valet Parking Association's Annual Meeting.  The meeting and competition will take place at the Westin Beach Resort in Fort Lauderdale, a Towne Park client.

Read the following press release for more details:  http://www.businesswire.com/news/home/20110214006905/en/National-Valet-Parking-Association-Presents-2011-Valet.