Client Testimonials

Here is what some of our clients have to say about our employees, service, culture, standards, and more.

“Towne Park’s employees are consistently professional. They are always ready with a smile and pleasant greeting—so important to those who care about Baltimore, its visitors, and our guests.”

James T. Dresher, Jr., Founder and CEO, Skye Hospitality, LLC

“I feel a major part of Towne Park’s success is the people they employ. Their philosophy to hold out for only the very best people is very true and evident in the service each of their associates provide to our hotels each and every day.”

Ed Rudzinski, Area General Manager, Marriott Hotels & Resorts

“The Towne Park culture reflects a strong commitment to training and development and a seamless arrival and departure experience for our guests. We appreciate all they do and I wouldn’t hesitate to recommend their services to any interested party.”

Gary D. Walton, CHA, General Manager, The Hotel Roanoke & Conference Center

“They are consistently friendly to our guests and customer service is their number one priority. The hotel’s comment cards are a great reminder of their excellent service.”

Claudia Kardzai, Assistant General Manager, San Francisco Downtown Courtyard by Marriott

“Towne Park truly values our business and partners with us daily in providing a seamless exceptional customer experience. Their account managers are actively involved in our operation and hold themselves to high standards to the mutual benefit of both organizations.”

Bill Gunderson, Area General Manager, Marriott Hotels & Resorts

“Their service levels with our guests are very similar to our company culture and entrusting their teams with our arrival and departure experience seems like the ‘perfect marriage.’

Their knowledge of the business, business acumen and professionalism and openness to constructive feedback seems to be a cornerstone of Towne Park which makes the company a very supportive business partner.”

Alfred Hammond, Area Director of Operations, Marriott International