A Patient-Centered Approach to Internal Transport

The act of moving patients from their room to an x-ray appointment, and back again, is more than just an essential test of your facility’s internal efficiency and logistics. These one-on-one, internal transport interactions are often the moments where your patients feel the most vulnerable.

Our success with patient logistics comes from putting your patients first – because you can never be too careful or too caring when moving patients around a hospital. In addition to adopting your standards and training guidelines, we routinely audit each of our transporters to track safety procedures and hospitality behaviors.

Streamlining Your Patient Logistics

Through the seamless delivery of our internal patient transport services, we focus on reducing the cycletime associated with inpatient flow, enabling you to:

  • Improve the accuracy of your inpatient visibility systems
  • Strengthen your bottom line by reducing transition delays
  • Increase patient satisfaction with shorter wait times
  • Realize immediate and ongoing productivity improvements

Monthly Proof of Performance Dashboards

At Towne Health, we understand how to measure and improve patient logistics. Our managers are trained to follow a pattern of management that is based on continuously improving workflow processes. They will also provide you with a monthly Proof of Performance dashboard, which covers productivity, quality of service and delay management metrics.

Ready to reach out? We're here to help.

CONNECT WITH US

Some of your best friends (and business partners) were strangers once.

Reach out. Let’s get to know each other.

We’re experts at taking hospitality services from good to great, but we’ll need you to take the first step. Call us at 800.291.6111 or complete the short form below. We look forward to meeting you!

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