The act of moving patients from their room to an x-ray appointment, and back again, is more than just an essential test of your facility’s internal efficiency and logistics. These one-on-one, internal transport interactions are often the moments where your patients feel the most vulnerable.
Our success with patient logistics comes from putting your patients first – because you can never be too careful or too caring when moving patients around a hospital. In addition to adopting your standards and training guidelines, we routinely audit each of our transporters to track safety procedures and hospitality behaviors.
Through the seamless delivery of our internal patient transport services, we focus on reducing the cycletime associated with inpatient flow, enabling you to:
At Towne Health, we understand how to measure and improve patient logistics. Our managers are trained to follow a pattern of management that is based on continuously improving workflow processes. They will also provide you with a monthly Proof of Performance dashboard, which covers productivity, quality of service and delay management metrics.