We take service to heart

Hospitality is a people-driven industry. Delivering experiences that feel personal and welcoming requires even more than just a human touch. Delivering a memorable experience requires a passion and a commitment to service excellence.

At Towne Park, we’re a collection of dedicated individuals who genuinely want to make a difference in someone’s day and create a smile. We delight in going above and beyond, without being asked. It’s the small moment, the extra gesture that makes an impression, not just an interaction.

We’re a team that cares as much about every individual we interact with as we do each other

Every location is different, but all want the same — consistent, excellent service. We’re committed to making it a reality by hiring only the best and ensuring that your team feels like an extension of your own, plus solutions and technology that enhance your brand.

Empowering our team so they empower you and the people you care for

We feel empowered to make Towne Park the place our teams want to come to work and stay. This is a place where they can feel confident in their future, with a clear path to succeed and grow. We offer ongoing training and advancement opportunities to develop our teams and support their goals. We recognize and celebrate successes, and we offer innovative, flexible opportunities and benefits to meet the needs of today’s workforce, and the workforce of the future.

Safety is our number one priority…. every day and everywhere

Part of delivering an exceptional experience is providing an environment that is safe and comfortable for all. Our Safety First culture makes operating safely a personal commitment for each one of us.

We provide continuous training and education for all team members, comply with workplace safety regulations and regularly review our program to ensure we are continuously improving the quality of our services and our ability to operate with the highest level of safety.

We don’t think this is exceptional. We believe it’s the way it should be—simply taking good care of people.

Now that’s good service.

Towne Park Core Values

At Towne Park, our Core Values serve as our foundation and a reminder that how we operate and behave is just as important as what we do. We treat all team members, clients, customers, and our communities the way we would want to be treated and we uphold the highest standards of professional ethics.

Safety First

The safety of our associates, clients and customers is our first priority.

Drive to Win

We are determined to win. We strive to be the best and are committed to excellence in everything we do. We are accountable to achieving results together as a team.

Integrity Always

We do the right thing, always, even when no one is looking.

Passion to Serve

We are passionate about service and delivering exceptional experiences for all.

Care for People

We take care of each other and support the success of our teams, clients, customers and Towne Park.

Respect for All

We have respect for all and foster a diverse and inclusive environment leveraging different talents, experiences and perspectives to drive innovation and achieve greater results.