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April’s Featured Artist(s) Makes History

April’s Featured Artist Nominations were so outstanding that for the first time in its history, the award will be shared between two Towne Park associates.

One Featured Artist is a legend in his city of Philadelphia.  The other is a legend to one special family.  Follow the jump to read about our two winners, and make sure you have tissues handy.

 

 

http://www.philly.com/philly/news/pennsylvania/20120516_Hotel_doorman_lends_city_style_a_white-gloved_hand.html

 

The link above is a recent story about Leroy Mickens Sr.  that appeared in the Philadelphia Inquirer, and only scratches the surface of who he really is and what he has meant to the city.  The famous white gloves mentioned in the article are just a piece to who Leroy really is: elegant, graceful and stoic.

The Philadelphia Courtyard by Marriott is situated between Philadelphia’s City Hall, the District Attorney’s office and the Criminal Justice Center.  It’s not uncommon to see criminals in handcuffs and leg shackles one minute, and a bride celebrating her finest day the next.   Leroy embraces all of these moments and lives to serve others.

Because of this unique location, Mickey has served Philadelphia elite, like District Attorney, Seth Williams, who says Leroy has been “a great ambassador for the city” and Mayor Michael Nutter who has described Leroy as a  “man with a quick smile, quick handshake, and a quit wit.”

Leroy’s smile and approach to conducting his day-to-day duties sets him apart from the competition.   His loyalty and unwavering determination to make people feel welcomed in the CITY of BROTHERLY LOVE is not always easy but Leroy lifts chins daily and stays positive always, even in the face of adversity.

For the month of April, the Orlando district would like to nominate Christian Soto for the Featured Artist of the Month.  Since his move in October from the JW Marriot Grande Lakes, Christian has been an integral part of our success here at the Wyndham Grand Orlando Resort, Bonnet Creek.

What makes Christian truly special is his ability to create memorable experiences for our guests.  We consistently receives positive feedback about Christian, which speaks volumes when memories from a guest’s Disney vacation involve the guy that “just parks your car!”  One specific example involves a family staying with the hotel on a “Give Kids the World” Trip.  The child was born with several birth defects, and unfortunately will be wheelchair bound for her entire life.  The normal service provider would offer the standards when it came to this guest, such as ask if they needed directions, assist with the wheelchair and wish them a good time at the parks.  Not Christian, though.  Through his interaction with the guests, he noticed the child really loved monkeys.  Immediately he took charge, literally ran to the gift shop and purchased a pink monkey for her.  Because of her condition, he knew she would be unable to hold the monkey so he ran to the office to put Velcro on the monkey’s arms so that “Wyndy” could hang from the child’s neck.

The parents where absolutely floored by his attentiveness and his attention to detail when it came to their daughter that they wrote the Account Manager a Thank You letter  and gave Christian two $50 gift cards to local Orlando Restaurants.  If you noticed,  the monkey was named “Wyndy.”  That’s what the family decided to name the monkey,  after the hotel they are now loyal guests of because of Christian’s ability to make their vacation so special.  That is why Christian Soto Deserves to be Towne Park Featured Artist of the Month!

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