We Start with Safety

We’re in the business of caring for people, so naturally taking good care of our teams comes first. Our Safety First philosophy means ensuring the safety of our teams, clients and customers is always our priority. With Safe 360™ our health, sanitization, and safety assurance program, we ensure every interaction is delivered safely and with care. With appropriate PPE for our teams, health and sanitization processes for each service we provide and assuring each associate’s health before coming to work, your safety and the wellbeing of everyone we interact with is our commitment.

Training & Onboarding

Towne Park’s proprietary onboarding and 90-day on-the-job (OJT) program supports your success from day one. Our three-day onboarding program gets you off to the best start, while OJT provides the deep knowledge and know-how to support the best service, best solutions and best financial results for our clients while helping to meet your career goals.

Ongoing Development

Our commitment to developing our teams doesn’t stop your first year on the job. Towne Park Academy, our multifaceted learning institute instills the tools and experiences needed to succeed in both your current and future roles — from associate to supervisor, manager to leader. In fact, more than half of the leaders at Towne Park have been promoted into their roles.

Our Virtual Community

Across town and across the country, our teams stay connected through our digital community, Towne Link. Every team member has access to our innovative communication platform, which makes it possible to access company information and tools anywhere from your mobile device. We stay connected as a team – even when not physically together. Associates can even complete company training, swap shifts, be recognized for great service and receive customer tips all in the palm of their hand.

Visit Technology & Innovation to learn how we’re leveraging technology to enhance the service we provide to support our people and our clients.

towne-link-digital-community

Towne Link mobile app enables our teams to stay connected
with instant access to company information and tools.

Comprehensive Benefits

We offer a comprehensive benefits package that ensures your wellbeing on the job and off. Highlights include:

  • Comprehensive medical, dental, and vision coverage with multiple plan choices so you can choose coverage that best meets your needs
  • 24/7 access to a doctor by phone or video for flexible care
  • Medical bill negotiation services through DP Health Now for a low monthly fee
  • 401(k) plan to help you build your retirement
  • Towne Park FlexPay, powered by PayActiv, allows you to access a portion of your earned wages before payday, giving you flexibility to be paid when you want with cash on hand for bills or unexpected expenses
  • We also offer a wide range of voluntary insurance products, from critical illness to privacy protection, giving you more ways to customize your benefits package and achieve greater piece of mind

payactiv-flexpay-benefits

Towne Park FlexPay provides instant access to your earned
wages from your mobile device.

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