Trusted by the Best

Our decades of experience, breadth of capabilities and extensive footprint have earned the trust of a number of the hospitality and healthcare industry’s largest brands. We consider it an honor and a privilege to be an extension of their teams.

We measure our success by the impact we have on our clients and their customers. Many of the things we do—such as the small gestures that brighten someone’s day—can’t always be quantified. But when we see it reflected in our client and customer feedback and results like these, we can’t help but feel proud.

Clients have seen a 30% improvement in vehicles retrieved within the desired goal with our vehicle retrieval tracking

Revenue increase up to 30% for clients switching from cashiered to automated parking

E-Commerce channels, including Towne Park platform Snag-a-Space, deliver an average of $5,000 additional revenue per month, further maximizing the parking asset

Hospitality Service Excellence

35% increase in revenue
Fontainebleau
Miami Beach, FL

23% increase in revenue
Sheraton San Diego
San Diego, CA

31% increase in revenue
World Center Marriott
Orlando, FL

“Towne Park was a great enhancement to the guest experience…Responsive, turn-key service, using state-of-the-art vehicles and equipment.”
— Actual guest comments from a client survey

“All the staff were very friendly, but the VALET service was amazing. Valet parking is never cheap when you are staying in a place with limited parking, but the valet attendants make it worth it.”
— Actual guest comments from a client survey

“One guest sent a personal thank you for the service they received from Paul, a Towne Park associate. Towne Park continues to demonstrate that they value our partnership and that they realize they are the hotel’s first impression and what they do impacts everyone in the hotel.”
– General Manager, Hilton Orlando

Towne Health: Advancing the Patient Experience

39% decrease in late arrivals to the dialysis unit
(5 months after transition)

Rose Medical Center
Denver, CO

“The Towne Park inpatient transport team is incredibly efficient, easy to work with, and their role in the circle of patient care is more important than they might realize. We constantly have emergent cases that arise in dialysis and our ability to treat patients sooner can greatly affect the outcome of their stay. It makes a huge difference in helping to achieve quality patient care!”
– Primary Dialysis RN, Rose Medical Center

24% increase in patient satisfaction
Thomas Jefferson University Hospital
Philadelphia, PA

“Towne Park’s commitment to customer service is unmatched! There is consistent focus on hiring and training the best people, creating a great experience for patients and visitors, and simultaneously managing operations in a cost-effective manner.”
– Chief Operating Officer, Thomas Jefferson University Hospital

“You offered more than convenience to us. You made our visits so much easier, so much more doable.”
– a Reading Hospital patient, Reading Hospital, West Reading, PA

Increased patient satisfaction & enhanced revenue
Desert Regional Medical Center
Palm Springs, CA

How Can We Be of Service? Let’s discuss how we can make a difference for you.

CONNECT WITH US

Some of your best friends (and business partners) were strangers once.

Reach out. Let’s get to know each other.

We’re experts at taking hospitality services from good to great, but we’ll need you to take the first step. Call us at 800.291.6111 or complete the short form below. We look forward to meeting you!

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