25 August 2016 Towne Health is Driving the Patient Experience with Valet Service at St. Elizabeth’s Hospital in Boardman Ohio
Towne Health is pleased to announce we are Advancing the Patient Experience™ with our new healthcare partnership in Youngstown, Ohio. Earlier this month, Towne Park started managing valet services for the main and emergency entrances of the St. Elizabeth’s Hospital in Boardman.
St. Elizabeth’s Hospital in Boardman is a five hundred bed, teaching, and tertiary hospital. Providing the most advanced technology services while still providing the intimate care of a community health care facility. The hospital is part of Mercy Health which services twenty-three hospitals in Ohio and Kentucky. Towne Park is privileged to provide services for thirteen of these sites.
With the addition of St. Elizabeth’s Hospital in Boardman to the Cleveland Market, the district grows to thirty-five sites and adds eight associates. Overseeing the site is Account Manager, Kristina Cappitte and Site Supervisor, Bruce Minotti. Kristina started her career with PSI as a lead cashier, quickly rising to the position of to Account Manger. After the acquisition of PSI by Towne Park, she transitioned and now oversees a few properties, including St. Elizabeth’s. Bruce brings the experience of working as both a Guest Service Associate and Guest Service Captain at various healthcare sites in the district. Together, their leadership, experience and understanding of our healthcare clients’ needs will be a benefit for the facility and our associates that work under these leaders.
Thank you to all of the Towne Park team members who played an integral part in the successful opening of this site. Special thanks to Opening Project Manager, John Anthony for helping with the preparations and leading way.