I am proud to announce that Towne Park has commenced Valet, Bell and Shuttle services at the beautiful Turnberry Isle Miami, Autograph Collection in Aventura, Florida!

The Towne Park team at Turnberry consists of 50+ world class associates, two Assistant Account Managers and one Account Manager.

Left to Right: Leaders Jonathan Rios, Mark Heckman and Bobby Kensinger

Mark Heckman is the fearless leader of the team and will serve as the hotel’s Account Manager. Mark brings over five years of hospitality leadership experience, most recently as the Account Manager at the famous W Fort Lauderdale Beach. While at the W, Mark achieved 4DX Silver Certifications and one Gold Certification within a six month period, and created a new manager training regimen that was a great benefit to South Florida.

If that isn’t enough, I challenge you to find a manager in South Florida who has not developed under Mark’s leadership… You’ll be hard pressed to find one!  We know Turnberry Isle Miami is in good hands under his watch.

Supporting Mark in the Assistant Account Manager role are two of our rising stars, Jonathan Rios and Bobby Kensinger.

Bobby joined the Towne Park team following his time as Bell Captain at Turnberry and he’s made an INSTANT impact. He has tackled the bell operations and is building a team that will exceed our guests’ expectations. When asked what interested him about Towne Park, he explained how exciting it was to see the opportunities available at our company. Well Bobby, you have a bright future with Towne Park and I can’t wait to see the impact you make!

Jonathan makes up the final piece of the leadership team. He was promoted from a Guest Service Coordinator position at the Westin Beach Resort and Spa where he served as the site’s safety champion. In this role, Jonathan put together an excellent safety plan of action, executed the plan and had some very impressive results to share. Jonathan is a great asset to the team and an operational giant.