Delivering Comfort & Care Inside & Out
At Towne Health, we’re passionate about delivering experiences that truly move people. That’s why we’re trusted by over 250 healthcare institutions nationwide.
We provide comprehensive mobility and parking solutions that make your patient and visitor experience seamless, safe and comfortable, so your team can concentrate on providing the best possible clinical care. And with our flexible service and partnership model Towne Flex™, you can adjust hours and services to achieve the most effective financial structure for your hospital as needs evolve.
See how our extensive solutions, quality service, and relentless attention to health and safety make us a partner you can count on for today and in the future.
We operate with the utmost attention to care and precision, pairing industry-tested, metric-driven valet parking solutions with proven health and safety measures to increase patient satisfaction and minimize risk. Safe 360™, developed with leading healthcare institutions during the Covid-19 pandemic, provides assurance our solutions are always delivered with care.
Details like vehicle and key sanitization, disposable steering wheel covers, and an electronically documented sanitization process ensure every interaction delivers trust and peace of mind. Plus, we’ll work with you to develop a customized arrival experience that best reflects your brand and aligns with the needs at your hospital.
Behind the scenes, our flexible model allows us to build the right pricing and staffing solution for you. We also provide pricing analysis and recommendations and third-party mystery shopping to measure patient and visitor satisfaction.
Ticketless valet with a virtual claim ticket texted to the patient or visitor’s cell phone upon check-in, eliminating the need for a physical claim ticket
Vehicle retrieval requests that can be submitted via text message.
Contactless payment solutions including web validations, payment via smartphone, and digital tipping to appreciate excellent service.
Trusted by the Best
We’re proud to partner with many of the most admired brands in healthcare, who trust in our experience, breadth of capabilities, and extensive footprint to provide consistent service that distinctively reflects on their brand and contributes to the guest, patient and visitor experience.
Interested in improving patient and visitor experiences? Contact us to learn more about our healthcare solutions and get a quote for our hospital valet parking services.
