Parking & Mobility Solutions

Valet Parking

Attentive Assistance

We operate with the utmost attention to care and precision, ensuring a welcoming experience for all who visit your hospital. Our healthcare-oriented service associates, along with our industry-tested, metric-driven valet parking solutions are designed to increase patient satisfaction and drive efficiencies for you.

We work with you to develop a customized arrival experience that best reflects your brand and aligns with the needs at your hospital.

With our Parking Management services, we provide pricing analysis and solutions based on real-time data to ensure not only exceptional service but optimizes your parking operation, delivering on both patient satisfaction and financial goals.

Behind the scenes, our flexible operating model, Towne Flex allows us to build the right pricing and staffing solution for you.

And, our Safe 360™ commitment provides assurance solutions that are always delivered with care.

Parking Solutions that Support Seamless, Contactless Experiences

• Ticketless valet with a virtual claim ticket texted to the patient or visitor’s cell phone, eliminating the need for a physical claim ticket
• Vehicle retrieval requests submitted via text message
• Contactless payment solutions including web validations, payment via smartphone, and digital tipping to appreciate excellent service
• Vehicle damage survey camera lanes and mobile damage survey technology available

Self-Parking Services

Park with Ease

Put your patients, visitors and employees at ease from the moment they arrive. Our parking management solutions create a seamless, stress-free experience with no-touch access and payment, including frictionless entry and exit for greater convenience and safety.

Our integrated self-parking solutions include:

• Touchless tickets thanks to infrared proximity sensor technology that automatically dispenses a ticket with the wave of a hand
• License plate recognition technology which uses a vehicle’s license plate as a digital credential for entry and exit
• Ticketless, no-touch entry and exit technology utilizing a parker’s phone or credit card
• Gateless, self-parking solution T-Park™, allows patients, visitors, and staff to pay for parking using their mobile device
• Premium parking spot allocation to help reduce congestion in high traffic areas
• Wayfinding technology for seamless direction to open spaces
• Automated cashiering

Parking Management Services

Innovative Solutions to Maximize Your Parking Asset

Our Parking Management solutions increase efficiency and provide ease of access. We offer innovative solutions to help you maximize your parking asset and create a seamless experience for all. We also provide employee parking assignment and monitoring programs, traffic flow analysis, wayfinding, pricing analysis and recommendations, and remote lot shuttle service to support employee parking and periods of high demand.

Shuttle Service

Driven by Safety

Count on Towne Health to deliver safe, efficient and cost-effective shuttle service that is clean, convenient and pleasurable for patients, visitors and staff. Our expertly run shuttle service is DOT and ADA-compliant.

We go the extra mile with:

• Vetted, extensively trained drivers who undergo monthly road tests, MVR reviews and comprehensive service training
• On-brand solutions like vehicle wrapping and alternative fuels
• Vehicle tracking and wait-time notifications for an enhanced experience
• Vehicle operating and maintenance tracking solutions to extend the life of your fleet
• Route optimization capabilities to reduce fuel, maintenance and wait times