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Observational Patient Sitter
Towne Health’s Observational Patient Sitter Solution

One-on-One Care to Ensure the Patient’s Wellbeing While Supporting Clinical Staff

When patients require round-the-clock observation or special attention, Towne Health will be by their side. Our Observational Patient Sitter solution provides a level of compassionate care that ensures your patients are safe, comfortable, and well cared for throughout their stay while relieving your nursing staff so they can focus on clinical care.

Delivered by our healthcare-oriented Patient Care Concierge, our team is specially trained in the one-on-one care needed to ensure your patient’s wellbeing while optimizing operations at your hospital.

Our team takes the non-clinical tasks off the hands of your nursing staff so they can focus on direct care, creating efficiencies and enhancing employee satisfaction.

Towne Health Observational Patient Sitter Solution Delivers:

  • Enhanced Nurse Satisfaction: Eliminate the need to divert nurses from clinical care to fulfill non-clinical duties
  • An Expanded Circle of Care: Our team works at the direction of your clinical experts, immediately reporting observations and providing additional support to nurses, enhancing patient outcomes and satisfaction
  • Best Team Focused on Safety: Our teams are specially trained in our service model and the care needed to ensure the patient’s wellbeing
  • Greater Flexibility: When your needs change, our flexible operating and staffing model, Towne Flex® allows you to scale your solutions based on real-time demand

The Patient Care Concierge

  • Cross-trained, multi-service member of the Towne Health team
  • Performs multiple non-clinical support services seamlessly on any given day
  • Creates caring, thoughtful, and compassionate experience

Towne Health, a division of Towne Park, is focused on the unique needs of the healthcare industry. We deliver not only industry leading parking and mobility solutions, but our Healthcare Support Solutions are designed to support patients and staff with mission critical, non-clinical solutions core to hospital operations and patient care.

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