15 February 2012 Ron Telot of the Royal Pacific Resort Named January 2012 Featured Artist of the Month!
Picasso. Da Vinci. Monet. YOU! We have been flooded with submissions for Towne Park’s “Featured Artist Contest” ever since it was introduced by Matt Cahill, Executive Vice President – Hotel Division, at last month’s Leadership Summit in Nashville. As expected, many of our associates exemplify the characteristics that make Towne Park the greatest parking services provider in the world!
During yesterday’s Monthly Update for the Hotel Division, Matt announced the winner for January 2012: Ron Telot, a Door Attendant at the Royal Pacific Resort in Orlando! In his submission, written by his Orlando teammates, Ron’s passion for serving others shone through:
“Ron Telot is January’s unanimous Featured Artist nominee for the Orlando District. Ron has always played a huge role in the services provided at Royal Pacific; in fact, he was mentioned four times in our Guest Service Scores under “hotel staff that provided exceptional service” in January alone! Yes, four times!!! Ron plays a major role at the RPR in helping his managers roll out site-specific cultures, and is already holding his team accountable to our “Sign In and Suit Up” policy, which is part of Matt Cahill’s service artistry initiative.
In addition, Ron can always be found providing guests with bottled waters and offering window-washing to as many guests as he can, as well as taking the lead on all of his shifts when it comes to ramp cleanliness. He truly takes pride in his ramp, team and Towne Park. Ron’s Account Manager, Tom Wodnicki, writes that Ron is “vital to the operation and brings the culture to every shift!”
Ron is well on his way to being the “Perfect Valet,” and encourages perfection around him. The Orlando District proudly nominates Ron Telot as its Featured Artist!”
Congratulations Ron! Ron will be attending the Annual Leadership Summit meeting in 2013, actively participating in Matt Cahill’s breakout session – a Towne Park First!
Please contact your District Manager for the “Featured Artist” Nomination Form