You Need to Improve Care and Control Costs

Now more than ever before, healthcare facilities are being tasked to improve the care they provide and increase patient satisfaction scores, while also controlling their operating expenses. There is no one-size-fits-all solution that adequately addresses this challenge, however, since no two hospitals or medical centers are alike. Where one facility may struggle with optimizing patient flow logistics from one room to another or across their campus, another may be more focused on improving the efficiency of their nonclinical service delivery around patient arrivals and departures.

We Boost Efficiency and Reduce Redundancies

With nearly 30 years of healthcare industry experience, Towne Health can help you manage this delicate balancing act between cost and care. We work side-by-side with healthcare clients across the country to successfully implement new strategies and processes that boost efficiency and productivity, while also reducing operational redundancies. Through expert service delivery and analysis, we empower our healthcare partners to maximize nonclinical assets and minimize costs.

We Tackled Mile-High Parking Employee Costs in Denver

Rose Medical Center in Denver looked at their parking department and realized they needed to make a change – but they didn’t have the time or expertise to accomplish this on their own. They engaged with Towne Health to help them increase productivity across fewer associates and increase efficiencies across their operations overall. Through better recruiting, training, management and employee retention efforts, we were able to streamline those staffing inefficiencies, without impacting service delivery for patients and their families.

We Addressed Winter Maintenance Costs in Wisconsin

Wisconsin winters can be bitter cold and unforgiving, especially for shuttle maintenance and repair costs. So Gunderson Lutheran in LaCrosse, Wisconsin, partnered with Towne Health to ensure shuttle service remained in tip-top shape in rain, sleet or snow. With our expertly-trained, licensed drivers on-site, we move more than 6,500 passengers per year, in a manner that is both timely for patients and cost-effective for our partner.

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CONNECT WITH US

Some of your best friends (and business partners) were strangers once.

Reach out. Let’s get to know each other.

We’re experts at taking hospitality services from good to great, but we’ll need you to take the first step. Call us at 800.291.6111 or complete the short form below. We look forward to meeting you!

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  • Our parking facility has evolved into a place that we’re proud to say is a gateway to our patient experience. Focusing on the customer above all else, Towne Health has made our patients, visitors and employees feel welcome - and safe - as they enter Weiss Memorial Hospital.

    Jim Renneker, Former Chief Operating Officer, Weiss Memorial Hospital

  • Gundersen Lutheran is totally satisfied with the level of service and flexibility we receive from Towne Health. It is satisfying to hand over complete responsibility to this company knowing they will provide the best in customer service to our patients and family population.

    Gale Kreibich, Service Excellence Director, Gundersen Lutheran Hospital

  • Towne Health has impacted patient, family and staff satisfaction. We do not consider them a vendor or contractor, but rather just a part of the Northeast Methodist family.

    Mark Bernard, MVA, FACHE, CEO, Northeast Methodist Hospital

  • Towne Health is an invaluable part of our team and they start the patient experience out in the right direction. They do more for our patients with directions and answering questions than they will ever know. We are lucky to have the Towne Health team at our hospital.

    John Ellsworth, Administrative Resident, The Medical Center of Aurora

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