Show your employees and patients how much you value their well being with our Concierge Services.
Employee concierge services doesn’t just enhance productivity; it also enhances employee satisfaction. Together, we can help you create a better work/life balance for your clinical staff and establish your brand as an employer of choice.
Our Towne Health employee concierge provide proactive, attentive service that makes them a trusted asset to your clinical staff. Trained to work in unison with other services, such as inpatient transport, discharge, and valet, they go above and beyond to provide a streamlined experience for employees and patients.
Employee concierges assist clinical staff with non-clinical tasks such as rounding, booking patient appointments, ordering food or setting up conferences. They can also assist with personal tasks, such as sending mail, picking up dry cleaning, booking travel, shopping, or automotive errands like a car wash or oil change.
To provide your staff with the highest level of support and convenience, we also offer in-unit concierges for help with rounding or re-stocking supplies.
Our passionate healthcare associates understand that even a simple request can provide outsized relief for recovering patients. For this reason, our patient concierges take pride in fulfilling the tasks that provide a measure of comfort, such as fetching a cell phone charger, book, or warm pair of socks.
Family and friends need support, too. Our concierges are attentive to the needs of the loved ones who form your patients’ support system. From food and grocery orders, to notary services, assistance booking hotels, or arranging flowers, we’re happy to help.
Nurses and administrators are already busy. Having a dedicated resource for non-clinical requests alleviates distractions.