Making the Ordinary Extraordinary
Our Elite Lobby Ambassador training produces experienced and committed hospitality associates who turn ordinary interactions into memorable brand impressions. Elite Lobby Ambassadors embody the industry’s best concierge standards, providing proactive and attentive service that increases guest satisfaction and reflects well on you.
Leave it to Us
Our Concierge and Lobby Ambassadors are trained to anticipate the needs of your guests and handle special requests with ease, including:
- Providing clear and accurate directions
- Ordering flowers
- Making phone inquiries
- Scheduling reservations and transportation
- Sharing area attractions of interest
- Arranging attendance at appealing local destinations and events
- And more…..