Even with the most comprehensive and thoughtful approach to service delivery, the quality of service guests experience while staying at your hotel property will be entirely dependent one critical variable – your ability to attract and retain the best talent. Unfortunately, finding and developing professionals – such as valet attendants and concierge – who are Driven to Serve(R) is one of the biggest challenges facing the hospitality industry today.
With nearly 30 years of experience, we have empowered our hospitality partners across the country with our ability to help them overcome barriers in:
We have expert talent acquisition teams in each of our markets nationwide that are dedicated to helping hotels and resorts of all sizes to find the right people. We complement this “on-the-ground” strategy with our time-tested, robust screening and interviewing process, as well as a service aptitude test for all candidates, guaranteed to bring the best talent to your doorstep.