Towne Health is pleased to announce that Tim Keltner a valet/discharge escort at Overland Park Regional Medical Center in Kansas City is the recipient of the hospital's Heart Award. The Heart Award given showcases the outstanding efforts that occur at the healthcare facility on a...
Roni Ackles is making a difference at St. Jude Medical Center in Fullerton, California. Because she understands that a trip to the hospital isn't always a happy or planned event, she welcomes all those that she encounters with care and compassion. Roni understands the significance her role...
You may remember when we shared the news of GSA Justin LeVaughn and GSC Shane Venhorst thwarting a credit card theft while serving guests at Loews Royal Pacific. If not, click here to learn more! How about this for an update on the story: Justin was recently...
On a recent visit to Piedmont Medical Center, Healthcare South VP Brooks Ellis spent a day on-site at Piedmont Medical Center with Assistant Account Manager, Lori Becker. In his own words, Brooks was kind enough to share what he learned during his visit. While I knew that...
Earlier this month, Annapolis Marriott Waterfront held their Quarterly Employee of the Month Luncheon, and Towne Park got out their brooms to clean up every Employee of the Month Award! the winners of the hotel’s Employees of the Month Awards are (pay attention, you might see a...
Guest Post by Sam Islas, Southwest District Manager We've all been in a hotel staff meeting where an Event Manager drops the ol’ “by the way…” As in, “by the way… this group staying at the hotel has decided to host valet parking and are...
[caption id="attachment_3553" align="alignright" width="150"] Beth Mills[/caption] Please join me in congratulating Beth Mills for receiving the distinguished ACE Award at Lake Pointe Medical Centerfor her outstanding service in Advancing the Patient Experience®! Beth is our Account Manager over Lake Pointe, but also serves as the hospital’s Concierge. ...
Service Artistry lives in Orlando! With two of the three Featured Artists in 2012 coming from Orlando, Towne Park’s teammates in O-Town have proven that they truly exemplify the passion, creativity and philosophy of a Featured Artist. This month’s winner, Peter Ferioli, is a Guest Service Coordinator at Ritz-Carlton Grande Lakes Resort. During his first two weeks at this property, his service excellence has single-handedly improved the hotel from a AAA Four Diamond Rating to a Five Diamond Rating! Read Peter’s nomination letter after the jump!
Picasso. Da Vinci. Monet. YOU! We have been flooded with submissions for Towne Park’s “Featured Artist Contest” ever since it was introduced by Matt Cahill, Executive Vice President – Hotel Division, at last month’s Leadership Summit in Nashville. As expected, many of our associates exemplify the characteristics that make Towne Park the greatest parking services provider in the world! During yesterday's Monthly Update for the Hotel Division, Matt announced the winner for January 2012: Ron Telot, a Door Attendant at the Royal Pacific Resort in Orlando! In his submission, written by his Orlando teammates, Ron’s passion for serving others shone through: