Submitted by Scott Buttz, Senior Vice President, East Group, Towne Park You only have seven seconds to make a positive first impression. So says Carol Goman, from her contribution in Forbes Magazine in 2011. And the first impression you make can have lasting consequences. You never...
This winter was especially hard on our teammates in Boston. In a three week period alone, a series of four major storms dropped almost eight feet of snow, crippling transportation and roads in the city and surrounding communities. It was the second snowiest winter on record! Through...
[caption id="attachment_3593" align="alignright" width="150"] Compton Harris[/caption] The Guest Service Satisfaction (GSS) Committee, a hotel-run committee intended to monitor GSS survey and social media comments, would like to recognize our very own Compton Harris from the Turnberry Isle Miami for extending exceptional service well beyond the call...
