03 October 2019 Towne Park Names Roy Ritenour as Chief Operating Officer
Philadelphia, PA, October 2, 2019 — Towne Park, a leading hospitality solutions company delivering distinctive mobility solutions for the hospitality and healthcare sectors, has named Roy Ritenour as its new Executive Vice President & Chief Operating Officer (COO).
Roy is now is responsible for all field operations, including client management, client acquisition and retention, financial performance, service, and engaging nearly 14,000 team members serving 1,000 client locations.“Roy has been an exceptional leader to his teams, strengthens client relationships and focuses on the delivery of outstanding performance across all areas of the business,” said Andrew Kerin, Chief Executive Officer. “I’m thrilled to have Roy take on this expanded role that will allow us to continue to accelerate our talent, service excellence and operating effectiveness to best serve our teams, clients and customers.”
Roy has set new benchmarks since joining Towne Park in 2018. A hospitality veteran with more than 30 years of experience, Roy will further optimize performance for Towne Park and our clients enabling his teams to consistently deliver exceptional customer experiences.
He previously held a series of global operations and executive leadership roles with the Hertz Corporation including Vice President for the Southeast, Florida and the Caribbean, the largest region with $1.1 billion in annual revenues, more than 300 locations and 3,000 employees. During his tenure, he completed the integration of the of Dollar and Thrifty branded business, negotiated concession agreements and leases with airports and led the outsourcing initiative for car washing and car transport. Roy is also a military veteran, having served in the United States Air Force.
“I’m excited about our opportunity at Towne Park and thrilled to lead this team of seasoned operations, hospitality and parking experts,” said Roy Ritenour. “With our scale, market knowledge and unique operating model we will continue to deliver on our performance commitments while providing even greater value for our clients, exceptional experiences for our guests,
new opportunities for our team members and grow our business,” said Ritenour.”
Towne Park is a leader in hospitality solutions with 15,000 associates, serving more than 1,000 leading hotels and healthcare systems ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers. We deliver the best team, the best service and the best solutions that enhance our clients’ brand and create a memorable experience in the lives of the millions of customers we touch each year.
Contact: Bev Dribin
Vice President, Communications